Terms & Conditions


Please read the Terms and Conditions carefully before using www.vistatradersnepal.com

1. Introduction:

Vista Traders Pvt. Ltd. (“us”, “we”, or “our”) operates the www.vistatradersnepal.com website (the “Products” and/or “Service”). This page informs you of our terms and conditions and by using this website “www.vistatradersnepal.com” and services you accept stated Terms and Conditions. If you do not agree to be bound by this Terms and Conditions please do not access, register with or use this Site. This site is owned and operated by Vista Traders Pvt. Ltd.

Vista Traders Pvt. Ltd. may change this Terms and Conditions from time to time, at our sole discretion and without the consent of the user. We encourage visitors and customers to frequently check this page for any changes to its Terms and Conditions. You confirm that your continued use of our services after any change in this Terms and Conditions will constitute your acceptance of such changes and agree to be subject to the revised Terms and Conditions.

2. Conditions of use

A. Your Account:

To buy our products first you need to create your account. So that we will have your verified information which is most important for customer relation. You are responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. We shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.

Please make sure that the details that you provide us are correct and complete at all times. We reserve the right to refuse access to the site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation.

B. Pricing, availability and order processing:

Please review our Privacy Agreement, which also governs your visit to this site. The personal information / data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use this site.

All prices are listed in Nepali Rupees and are inclusive of all Taxes and are listed on the site for the product or service. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it.

C. Payment:

  1. Cash on delivery
  2. Bank payment
  3. Digital payment

Details on payments

D. Availability of the site

We do not guaranty that site is consistently available and is uninterrupted and error-free but we will do our best to ensure that access to the site. However, due to the nature of the Internet and the nature of the site, this cannot be guaranteed. Additionally, your access to the Site may also be occasionally suspended or restricted to allow for repairs and maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such restriction.

E. Reselling Our Products:

Reselling our products for business purpose is only for authorized company by Vista Traders Pvt. Ltd. (www.vistatradersnepal.com). If any unauthorized personnel is found committing the above act, legal action may be taken against him/her. If you want to resell our products, then you have to first make agreement with our company.

F. Coupon Code

A coupon code, or promo code, is a generated code that consumers can enter into a promotional box on our site’s shopping cart (or checkout page) to obtain a discount on their purchase. It is not transferable. Depending on the type of Coupon Code it should be used. User should use it within the marked date to enjoy the benefit.

G. Returns

Please review our Returns Policy for details.

H. Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the site and you agree to bear any applicable taxes as per prevailing law. All the value added taxes should be bearded by customers themselves.

I. Governing Law and Jurisdiction

These terms and conditions are governed by in accordance with the laws of Government of Nepal. We as well as you agree the laws of Government of Nepal to submit to the exclusive jurisdiction of the courts in Katmandu, Nepal. If there is any kind of illegal activity going around misusing www.vistatradersnepal.com then he/she will be responsible for all the act according to the governing law. These terms and conditions are governed by and construed in accordance with the laws of Nepal.

J. Trademarks and Copyrights:

  1. The trademarks and copyrights are strictly followed by the company.
  2. All other trademarks (All the graphics including images and text regarding products are of respective brands and owners of the products. All the graphics including images and text regarding products are of respective brands and owners of the products.) that appear on this Site are the property of their respective owners.
  3. The entire contents of the site also are protected by copyright as a collective work under Nepali copyright laws and international conventions.

K. Termination:

  1. If there is no cash on delivery the order will be terminated.
  2. Also if the voucher is invalid there will be termination of order.
  3. The termination of order is done if the product is out of stock.
  4. If provided information of customer is not valid then also the order is terminated.

L. Delivery:

Details on Delivery

M. Communicating with us

When you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication we choose to employ. For contractual purposes, you agree to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.

N. Losses

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

O. Events beyond our control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

P. Guarantee / Warranty:

The Guarantee / Warranty of product varies from products to products. We give you the exact Guarantee / Warranty that is provided by company for the products. The terms and conditions for Guarantee / Warranty applies as per provider or manufacturer of the products and services. We accept no liability for any faults, errors, omissions on behalf of products and / or third parties.

Q. Contact us:

If you have any trouble in any case, please contact us:

  1. By email: [email protected]
  2. By visiting this page on our website: www.vistatradersnepal.com
  3. By phone number: +977-9851140992
  4. By mail: Vista Traders Pvt. Ltd., Chyasal - 9, Lalitpur, Nepal